1) Scope; Applicability; Relationship Disclosures
This Privacy Notice describes how we collect, use, disclose, and safeguard information when you visit our website, interact with our online services, submit inquiries, request scheduling or availability, make payments, purchase items (if offered), or otherwise communicate with us (collectively, the “Services”).

This Privacy Notice applies solely to information collected through our website and related digital systems.

This Privacy Notice does not apply to:

• Third-party websites, platforms, portals, or services that we do not control (even if linked from our website).
• Information collected offline except as specifically referenced herein;
• Case administration platforms or third-party ADR systems governed by their own privacy notices and user agreements.

No Attorney–Client or Neutral Appointment Relationship Created by Web Contact. Our website content is provided for informational purposes only. Submission of information through our website, including webforms, contact forms, scheduling requests, email, messages, or other communications does not create:

• An attorney-client relationship;
• A mediator-party relationship;
• An arbitrator appointment;
• Any fiduciary duty; or
• Any duty of confidentiality

unless and until a written engagement or appointment agreement has been fully executed.

Visitors are instructed not to transmit highly sensitive, privileged, or confidential information through general website forms absent secure arrangements.

2) Definitions

• “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) with an individual or household.
• “Sensitive Personal Information” (as defined under applicable law) may include government identifiers, financial account credentials, precise geolocation, health information, or information concerning minors.
• “Customer/Case Materials” means documents, submissions, pleadings, statements, exhibits, or other materials provided in connection with an ADR matter.

3) Information We Collect

We collect information through (a) information you provide directly, (b) information collected automatically, and (c) information obtained from third parties.

A. Information You Provide

Depending on your interaction with the Services, you may provide:

• Contact Information: name, email address, telephone number, organization, title/role, mailing address, and message content.
• Scheduling/Availability Data: preferred dates/times, format (virtual/in-person), location preferences, jurisdiction, matter type, estimated complexity, and related intake details.
• Payment and purchase information (if offered): billing contact details, transaction details, transaction history, invoice references, shipping information, and related communications. Payment card information is processed by third-party processors. We do not receive or store full card numbers; we typically receive confirmation data (e.g., tokenized references and payment status).
• Event Communications: registration information and communication preferences (if offered).
• SMS/text messaging information (if you opt in): mobile number, message content, consent status, and message metadata (if offered).
• Employment inquiries (if offered): resume/CV and related communications (if applicable).

B. Information Collected Automatically
When you visit the website, we (and our service providers) may automatically collect:

• Device and usage data: IP address, device identifiers, browser type, operating system, language, pages viewed, links clicked, clickstream data, referring/exit pages, date/time stamps, and approximate geolocation (e.g., city/state) derived from IP address.
• Cookies and similar technologies: data gathered through cookies, pixels, SDKs, and similar tracking technologies used for site functionality, analytics, and (if enabled) advertising measurement.

C. Information From Third Parties

We may receive information from:

• Service providers supporting hosting, analytics, security, scheduling, customer communications, payment processing, shipping/fulfillment, and IT support.
• Professional counterparties (e.g., counsel, parties, insurers, adjusters, administrators) in connection with ADR intake, appointment, and administration.
• Public sources (e.g., court dockets, publicly available filings) when relevant to evaluating or administering a matter.

4) Special Note on Case-Related Information and Sensitive Content

Dispute-related submissions may include confidential or sensitive information, including third-party data.

You should not transmit highly sensitive materials through general website contact forms unless secure transmission methods have been confirmed.

Once an ADR engagement or appointment is formalized, handling of Customer/Case Materials is governed by:

• Executed engagement or appointment agreements;
• Applicable ADR rules;
• Confidentiality agreements or protective orders;
• Governing law.

This Privacy Notice does not supersede formal ADR confidentiality obligations.

5) How We Use Information

We may use Personal Information for:

Service Administration: responding to inquiries, conflict checks (if applicable), scheduling, and matter administration;

• Communications: service-related messages and responses to requests;
• Payments: processing invoices, preventing fraud, and maintaining financial records;
• Operational Improvement: analytics, troubleshooting, and performance optimization;
• Security: detecting and preventing fraud, abuse, and unauthorized access;
• Legal Compliance: complying with legal obligations and enforcing agreements;
• Marketing (limited and opt-in based): providing updates or information where permitted by law and subject to opt-out rights.

We do not use Personal Information to make automated decisions producing legal or similarly significant effects.

6) Cookies; Analytics; Advertising & Remarketing Technologies

We may use cookies, pixels, remarketing tags, SDKs, and similar technologies (“Tracking Technologies”) to operate our website, understand usage, improve performance, and—if enabled—measure and improve advertising effectiveness.

A. Categories of Tracking

• Essential Cookies: security, fraud prevention, session management.
• Analytics Cookies: traffic measurement and performance improvement.
• Advertising/Remarketing Technologies (if enabled): conversion tracking and audience building.

B. Purposes for Use

We use Tracking Technologies for purposes that may include:

• Strictly necessary / essential: site security, fraud prevention, load balancing, session management, and core functionality.
• Preferences: remembering settings and choices.
• Analytics: understanding how visitors use the site, diagnosing technical issues, and improving content and usability.
• Advertising measurement and remarketing (if enabled): measuring ad performance, building audiences for remarketing, and delivering more relevant ads to people who have visited our website.

C. Google Analytics

We may use Google Analytics to analyze website usage. Information collected may include device identifiers, approximate location, browser characteristics, and interaction data.

Google processes this information under its own privacy policies and may combine it with other data it holds.

Google Analytics opt-out tool:
https://tools.google.com/dlpage/gaoptout/

D. Google Ads (Conversion Tracking & Remarketing)

If enabled, Google Ads tools may:

• Measure conversions following ad interactions;
• Deliver ads to users who previously visited our site (remarketing).

This may involve cookies or device identifiers.

Ad settings control:
https://adssettings.google.com/

E. Meta Pixel
If enabled, Meta Pixel (and related Meta tools) may:

• Measure ad effectiveness;
• Support remarketing on Meta platforms.

Meta may link interaction data to user accounts under its policies.

F. “Sale,” “Sharing,” and Targeted Advertising

We do not sell Personal Information for monetary consideration.

However, certain disclosures of online identifiers to analytics or advertising partners may constitute “sharing” under certain state privacy laws. Where applicable, you may opt out via:

• Our cookie preference tool (if implemented);
• Recognized opt-out signals (e.g., Global Privacy Control);
• Industry opt-out tools (DAA/NAI).

G. User Controls

You may:

• Adjust browser cookie settings;
• Use industry advertising opt-out tools;
• Enable Global Privacy Control signals where supported.

Disabling cookies may affect site functionality.

7) How We Share Information

We may disclose Personal Information in the following limited circumstances:

A. Service Providers

Vendors supporting hosting, analytics, advertising, scheduling, communications, payment processing, fulfillment, security, and IT infrastructure.

These providers are contractually restricted to using Personal Information solely to perform services for us.

B. ADR Administration

Limited sharing necessary for case scheduling, logistics, and communications among authorized participants.

C. Legal and Compliance

To comply with legal obligations, enforce rights, prevent fraud, or respond to lawful requests.

D. Business Transactions

In connection with restructuring or asset transfers, subject to appropriate safeguards.

E. With Your Direction or Consent

Where expressly authorized by you.

 

8) Text Messaging & SMS Communications (If Offered)

If you opt in, we may send service-related SMS communications.

• No unsolicited marketing texts.
• Opt-out by replying STOP.
• Message frequency varies; carrier rates may apply.

Mobile numbers and SMS consent data are not sold or shared for third-party marketing.

9) E-Mail Communications

You may unsubscribe from marketing communications at any time. Administrative/service messages may continue as necessary.

10) Data Retention

We retain Personal Information only as long as reasonably necessary for:

• Service administration;
• Legal, accounting, and tax compliance;
• Dispute resolution and enforcement.

Case-related materials are retained consistent with engagement agreements, ADR rules, and applicable legal requirements.

11) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect Personal Information. However, no system can be guaranteed 100% secure. You should use caution when submitting information online, and avoid sending highly sensitive information through non-secure webforms.

12) International Users

Our Services are operated from the United States. If you access the Services from outside the United States, your information may be processed and stored in the United States. By using the Services, you acknowledge such processing.

13) Your Privacy Rights

Depending on your jurisdiction, you may have rights such as:

• Access to Personal Information we hold about you;
• Correction of inaccurate Personal Information;
• Deletion of certain Personal Information;
• Portability (receiving a copy in a usable format);
• Opt-out of certain disclosures for targeted advertising or cross-context behavioral advertising (where applicable);
• Restriction/objection to certain processing (where recognized);
• Withdrawal of consent (where processing is based on consent).

Exercise of Rights

Requests may be submitted via email to:

Frank D. Saviñón, Jr.
Saviñón Law, PLLC
d/b/a Saviñón Mediation & Arbitration Services
frank@savinonADR.com

Identity verification may be required. Requests may be denied where permitted by law, including where disclosure would:

• Compromise confidentiality or privilege;
• Interfere with legal obligations;
• Affect the rights of others;
• Be disproportionate or technically infeasible.

The Company does not discriminate against individuals for exercising privacy rights.

14) California and Other U.S. State Privacy Disclosures (If Applicable)

Residents of certain states (including California) may have additional rights.

We do not sell Personal Information. If analytics or advertising technologies are enabled, certain disclosures may qualify as “sharing” under applicable law. Opt-out mechanisms are described in Section 6.

15) Sensitive Personal Information

We do not use Sensitive Personal Information to infer characteristics about individuals.

Where Sensitive Personal Information is submitted in connection with ADR matters, it is processed solely as necessary for evaluation and administration and governed by applicable agreements and legal obligations.

16) Children’s Privacy

Our website is not intended for children, and we do not knowingly collect Personal Information from children under 13. If you believe a child has provided Personal Information through our Services, contact us so we can take appropriate steps.

17) Third-Party Links and Embedded Content

Linked websites and embedded third-party services (including payment processors, scheduling platforms, mapping tools, and video providers) operate under their own privacy policies and data practices. We do not control and are not responsible for those third parties’ collection, use, or disclosure of information.

18) Changes to This Privacy Notice

We may update this Privacy Notice periodically. The “Last Updated” date indicates the effective date of the current version. Continued use of the Services after any update constitutes acceptance of the revised Notice.

19) Contact Information

Questions or requests regarding this Privacy Notice should be directed to:

Frank D. Saviñón, Jr.
Saviñón Law, PLLC
d/b/a Saviñón Mediation & Arbitration Services
frank@savinonADR.com